Scoped around real journeys
Every deployment starts with the customer journeys, routine enquiries, languages, escalation rules, and systems your location needs to support.
Contact & Trust
Plan a CX Hero deployment around your customer journeys.
Share the location, audience, systems, and workflows you want to support. CX Hero can then be scoped around the right subscription, Digital Human, portal configuration, and integration plan.
Enterprise cloud hosted
CX Hero is designed for secure, scalable deployment with GDPR-aware data handling and client-specific access controls.
Connected to approved systems
Where client systems provide suitable access, CX Hero can support bookings, payments, tickets, triage, CRM updates, and live information retrieval.
Trust-led deployment
Enterprise AI needs clear operating boundaries.
CX Hero deployments are scoped around approved content, agreed integrations, defined permissions, and client-specific service rules. The platform can support GDPR-aware data handling, security review, escalation paths, and sector-specific onboarding before launch.
Enquiry checklist
Useful details to provide
- Target industry, location type, and expected footfall.
- Customer journeys and routine enquiries to automate.
- Languages, accessibility needs, and escalation rules.
- Systems to connect: CRM, POS, booking, ticketing, APIs, documents, or website.
- Portal quantity, deployment channels, and preferred go-live window.
What happens next
A practical onboarding path after your enquiry.
Deployment is shaped around the journey, content, Digital Human, systems, testing, and launch requirements.
Discovery
Define use case, audience, location, customer journeys, and success criteria.
Knowledge setup
Load approved documents, websites, FAQs, maps, policies, and operational content.
Digital Human design
Select Digital Human appearance, voice, tone, attire, and environment.
Actions and integrations
Scope approved CRM, POS, booking, ticketing, database, API, or workflow systems where needed.
Testing
Validate answers, Actions, escalation rules, accessibility, languages, and location readiness.
Go-live
Install the Portal or launch the software channel, monitor usage, and tune performance.
FAQ
Common buyer questions.
These answers keep procurement, operations, and compliance conversations focused before a detailed deployment scope is prepared.
Can CX Hero integrate with my existing systems?
Yes. CX Hero can connect to approved CRMs, databases, APIs, booking tools, POS systems, knowledge bases, and operational platforms. That means the Digital Human can answer with live context and complete useful actions such as bookings, payments, tickets, triage workflows, and record updates.
What are CX Hero Actions?
CX Hero Actions are optional monthly subscription add-ons that let the Digital Human do more than answer questions. Depending on the connected systems, Actions can check availability, manage bookings, take payments, issue tickets or receipts, support triage, update CRM records, retrieve live information, and trigger follow-up processes.
Does CX Hero require an internet connection?
Yes, for the full experience. A stable internet connection lets CX Hero access AI processing, live knowledge, approved integrations, and real-time operational data. For selected environments, fallback content can be scoped so essential information remains available if connectivity is interrupted.
How secure is CX Hero?
Security is built into the deployment process. Each project is scoped around approved content, agreed integrations, defined permissions, secure hosting, and client-specific access controls. Data handling and GDPR-aware requirements are reviewed during onboarding before launch.
Can CX Hero be customised for my business?
Yes. CX Hero can be tailored around your brand, sector, Digital Human design, voice, tone of voice, knowledge base, workflows, and approved systems. The result is a customer-facing Digital Human that feels specific to your organisation, not a generic assistant.